Telesales Representative

  • Cablenet Communication Systems Ltd
  • Nicosia, Cyprus
  • 23/12/2021
Full time Sales

Job Description

Cablenet is the only fully independent alternative telecommunications provider in Cyprus that offers broadband, fixed telephony and television services through its unique telecommunications network, as well as mobile telephony services.

Telesales Representative (Fixed Term Contract 1 year)

We are currently looking for creative, ambitious and dynamic people for the position of Telesales Representative based in Nicosia.

Responsibilities:

  • Contact potential or existing customers by phone to attempt to sell or create interest in various services or products using scripts
  • Ask questions to better understand customer needs and requirements and offer the best possible solution
  • Answer any questions regarding services and products
  • Take and process all applications in an accurate manner
  • Enter and update customer information in the database
  • Handle grievances that may arise in a way that protects and preserves the company’s reputation
  • Meet the KPI’s set with respect to the number of outbound calls and percentage of achievement
  • Keep records of calls and sales and note useful information
  • Liaise with the Retail Sales Team and contribute to its wider goals
  • Follow up with sales leads and call backs
  • Represent the customers in an honest and professional manner
  • Go the “extra mile” to meet sales quotas and facilitate future sales

 Required Qualifications:

  • Previous experience in a similar position and University/College degree will be considered an advantage
  • Excellent communication and interpersonal skills
  • Experience in Sales will be considered an advantage
  • Fast learning
  • Polite and friendly manner
  • Listening skills
  • Persuasive and persistent nature
  • Knowledge of telephone and computer systems