Payments and Fraud Officer

  • Wisebits
  • Limassol, Cyprus
  • 07/04/2021
Full time Accounting Finance Forex Information Technology

Job Description

WISEBITS, an International Group of IT companies, is seeking to hire a Payments and Fraud Officer to join the Finance and Risk  Department of the group at its modern Limassol office. This is a great opportunity to join a large corporation and a dynamic, young team of professionals.

Main Duties and Responsibilities

  • Monitor our automated fraud system and review suspicious users
  • Verification of suspicious users
  • Proactively review, monitor, and investigate fraud reports, alerts and logs to identity suspicious users and fraudulent transactions
  • Chargeback handling, review and representation
  • Investigate and suggest required actions to prevent fraudulent transactions
  • Customer support for payments and fraud related issues
  • Liaise with customers, vendors and other counterparties as necessary
  • Liaise internally with other departments for finance and risk matters
  • General assistance to the Finance and Risk Department
  • Rotating 24/7 Shifts (occasional work at nights and weekends!)

Candidate Profile

  • University degree in Accounting/Economics/Math or related field
  • Work experience of at least 6 months in a similar role is preferred
  • Critical Thinker with Fast Decision-Making ability is crucial
  • Experience with payment processing and usage of different payment systems will be considered an advantage
  • Proficient in Excel and comfortable with technology and multiple software/platforms
  • Excellent attention to detail
  • A proactive work approach i.e. problem solving, finding better ways to complete tasks
  • Able to work legally in Cyprus without the need to obtain a work permit
  • Fluency in English is a must, additional languages are advantageous

Benefits

  • Career growth and professional development in a rapidly growing global project
  • Medical insurance, gym, language courses, corporate mobile plan, children school tuition fees subsidy, and many more
  • Free daily catering in the office and health bar