Technical Support Specialist

  • RTB House
  • Nicosia, Cyprus
  • 14/01/2021
Full time   Information Technology

Job Description

What you will do:

Perform technical support for our business teams in the following fields:
  • coordination of all technical issues with regards to campaign launching and running process;
  • supervision of the creation of advertising materials (dynamic ad banners);
  • work closely with our account managers to deliver high standards of customer service;
  • monitor and analyze the effectiveness of campaigns, optimizing campaigns;
  • technical support for new and existing clients by phone and e-mail regarding all technical aspects of the campaigns.
Requirements:
  • experience with debugging tools (e.g. Firebug, web browser consoles);
  • good knowledge of HTML, CSS, and JavaScript;
  • good knowledge of CSV and XML;
  • experience in using Google Analytics will be an advantage;
  • fluency in written and spoken English;
  • interest in online technology, e-commerce and/or digital advertising;
  • strong analytical skills, good time management skills and attention to detail;
  • ability to solve problems efficiently;
  • high level of motivation and willingness to learn.
We offer:
  • Unique opportunity to join creative, fast-growing company in online advertising at the heart of its core operations;
  • Ability to work in a truly international environment and win the market with the best people;
  • Opportunity for professional development and growth as we grow fast in the region;
  • Being part of an award-winning organization, one of the fastest growing tech companies in Europe (Deloitte - Fast 50 CE 2018 and 2019, 24th in the tech sector in the Financial Times 1000: Europe’s Fastest Growing Companies 2019);
  • Private Health Insurance and 13th salary.