Account Manager

  • Nexxie Group Ltd
  • Paphos, Cyprus
  • 31/07/2020
Full time Administration - Clerical Accounting Finance Sales Customer Service Executive - Management Forex

Job Description

MERCHSUITE

Account Manager’s Requirements

  • BSc/MSc in Accounting / Business Administration / or any other relevant field
  • Ability to manage dynamic account portfolios
  • Effectively managing external customers and successfully working with internal teams to implement projects
  • High level of communication skills
  • Able to prioritize tasks, manage project time and meet deadlines
  • Proactive, well-organized and attentive to detail
  • Excellent knowledge of the English language (both verbal & in writing) - any other language will be considered as an advantage
  • Extensive understanding of Excel, Word and PowerPoint functions

Key Responsibilities

  • In charge of the first approach with potential customers and able to drive leads from initiation to close
  • Manage customer accounts including initial setup and provide ongoing support for inquiries and problems
  • In charge of outgoing and incoming payments for Nexxie Group, including execution, filing and correspondence with related parties
  • Provide customer support on topics related to payments
  • Liaising with all departments within our Group as well as Payment Gateway Providers in order to be able to offer the best possible solutions to our customers
  • Monitoring and detecting any possible fraud
  • Using a computerized system for tracking, information gathering, and/or troubleshooting
  • Provide advisory services on payments and propose solutions
  • Optimizing payment services on all aspects including frontend and backend environment
  • Export and analyze transaction data
  • Day-to-day monitoring of payments

Great working environment

Attractive remuneration package