Strong or demonstratable Sales or customer service experience
Passion for FX markets including being able to understand/interpret and communicate in layman's terms, certain market jargon and trading ideas from analysis
Medium MS Office skills, especially Excel
All employees working for FXCM must be eligible to work in Cyprus
Prior to submitting your resume, the firm requests that you do the following:Review the firm's website thoroughly athttp://www.fxcm.com/
The FXCM group of companies (collectively, the "FXCM Group") is a leading provider of online foreign exchange (forex) trading, CFD trading, spread betting and related services. Our mission is to inspire global traders with access to the world's largest and most liquid market. By offering the most innovative trading tools, hiring the best trading educators, and meeting strict financial standards to protect trader funds, we strive for the best online trading experience in the market.
Equal Opportunity Employer
We are seeking career-oriented candidates with a passion for financial markets, and client support that are ready to start a career in financial services with great opportunities for growth and career advancement. Some facts about the FX market and FXCM:
FXCM is a global brokerage firm regulated in four continents, with multiple offices worldwide (US, UK, Australia, Hong Kong, Germany, France, Italy, South Africa and more).
FXCM has increased its client equity size over four times compared to what it was just five years ago
FXCM offers multiple trading platforms and proprietary trading tools and resources to retail and institutional investors.
Customer trading volume of $202 billion in June 2018
The Bilingual CFD/FX Associate uses a consultative, soft-sales approach when contacting prospective clients to facilitate the learning process and drive the sales of FXCM products and services. This position is for a Bilingual CFD/FX Associate (Spanish / English) whose main responsibilities will be focused around developing and maintaining relationships with Spanish speaking clients. Being results-oriented and a strategic thinker while maintaining a high level of integrity are key.
Key Duties & Responsibilities (not limited to):
Drive sales for FXCM's Retail Products and Services for FX and CFD's
Build and maintain relationships with prospective and existing FXCM clients
Use an intelligent soft sales approach to communicate the benefits of FXCM, products and services, our trading platform and the FX markets to prospective and existing clients
Have a clear understanding of what needs, requests, products, resources and tools are required from the region. Have an understanding of the obstacles that we face in the region and solutions
Thrive to achieve Team and Individual metrics, quarterly conversion rate, account numbers and equity benchmarks
Go beyond "customer service." Skillfully probe for, listen, and understand client needs to provide resources and solutions to improve clients' trading experience and results
Consistently take initiative to learn and stay current about the markets, FX industry and new FXCM platforms and products, services and educational resources.