Back Office Customer Support

  • FXCM
  • Nicosia, Cyprus
  • 01/07/2020
Full time Customer Service Forex

Job Description

Requisition Number:
1746

Location:
Nicosia

Requirements:

  • Fluent English and Greek (written and verbal)
  • Fluency in one of the following languages: German/French/Spanish/Italian/Portuguese (reading, writing and professional conversation) - plus
  • Good communication skills
  • Team player willing to work in a friendly team environment
  • Detail-oriented with a high level of organizational skills
  • Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and dynamic business environment

All employees working for FXCM must be eligible to work in Cyprus

Prior to submitting your resume, the firm requests that you do the following:

  • Review the firm's website thoroughly: http://www.fxcm.com/

Company Description

FXCM is a leading provider of online foreign exchange (forex) trading, CFD trading, spread betting and related services. Our mission is to provide global traders with access to the world's largest and most liquid market by offering innovative trading tools, hiring excellent trading educators, meeting strict financial standards and striving for the best online trading experience in the market.

Equal Opportunity Employer

Job Description:

Primary responsibilities include (not limited to):
  • Processing and activating new currency trading accounts
  • Reviewing client applications and supporting documentation
  • Back office operations: Processing account maintenance requests and transactions (withdrawals, transfers, deposits)
  • Posting deposits (credit card, wires, online checks)
  • Customer service and correspondence (primarily via email)
  • Projects and miscellaneous assignments