Customer Service Representative

  • Demetriades Group
  • Limassol, Cyprus
  • 14/02/2020
Full time Administration - Clerical Customer Service

Job Description

Customer Service Representative / Code CS 0220

We are seeking to recruit a  capable Customer Service Representative to join our team at Demetriades Service & Parts Ltd based in Limassol .

Responsibilities:

  • Responding promptly to customer inquiries
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Manage large amounts of incoming calls
  • Processing orders, forms, application and requests

Requirements:

  • High school diploma, general education degree or equivalent.
  • Comfortable using computers
  • Experience working with customer support
  • Ability to stay calm when customers are stressed of upset.

If you believe that you have the above qualifications and this opening sounds challenging, please submit your CV  at quoting the relevant subject code.

All applications will be treated with the strictest confidence.