Retention & Conversion Agents (Bulgarian, French, Swedish, Romanian, Portuguese, German and Italian Speakers)

  • Instant Trading EU Ltd
  • Limassol, Cyprus
  • 14/02/2020
Full time Customer Service General Services Forex Sales Finance

Job Description

Responsibilities:

  • Dealing directly with new and existing clients to promote the company’s financial services and build and maintain relationships.
  • Assist clients with queries regarding trading, deposits and withdrawals and help clients to use new or specific features.
  • Reactivate old clients.
  • Educate clients on how to trade financial assets and how to use the company’s trading platforms.
  • NO cold calling. All live leads!

Requirements:

  • At least 6 months of experience in telephone Customer Service or Sales in the financial industry is a must.
  • Experience in telephone sales with a broad understanding of financial markets and trading, preferably with foreign exchange is an advantage.
  • Good verbal and written English is a must.
  • Native/Fluent in verbal and written in any of the languages (Bulgarian, French, Swedish, Romanian, Portuguese, German and Italian) is a must.
  • Decisiveness and strong sense of responsibility with excellent problem-solving skills and a target-oriented mind set is required.

Benefits:

  • Salary based on skills and experiences 
  • Competitive Commissions
  • Reasonable working hours
  • Annual Leave

No relocation package available.

Please submit your CV to  

All applications will be treated as strictly confidential.