NetU Consultants Ltd.

  • Nicosia, Cyprus
05/05/2022
Full time
NetU Consultants Ltd. Nicosia, Cyprus
We are looking for a Help Desk Consultant to join our centralised User Help Desk team for one of our key government projects. You will be managing and overseeing the day-to-day operations, guiding and training the helpdesk team members. Role Responsibilities Respond and resolve reported system issues Manage help desk team, including the daily schedule Prioritise the workload of the helpdesk team, based on issue priority Reporting and ensuring SLA requirements are met Address and resolve customer escalation issues Identify issue trends and consolidate them as required Consolidate and document user suggestions and requests for new system functionalities and address to development team Qualifications & Skills University/ College degree/diploma in Information Technology, Computer Science, Engineering At least 2 years’ experience in a helpdesk customer service role Experience in a team leading role Knowledge of computer...
05/05/2022
Full time
NetU Consultants Ltd. Nicosia, Cyprus
We are looking for a Helpdesk Consultant to join our centralised User Help Desk team for one of our key government projects. You will be providing first level support to all system users, troubleshooting problems and advising on the appropriate action. Role Responsibilities Log all help desk interactions on case management system Respond to requests for technical assistance Diagnose and resolve standard tier 1 issues e.g. user permissions/access, password reset, system navigation Advise user on appropriate action Conduct initial analysis of all reported system issues Follow standard help desk procedures Identify and escalate situations requiring urgent attention (e.g. partial/full system down, major functionalities malfunction, UI malfunction) Stay updated with system information, changes and updates Qualifications & Skills University/ College degree or experience in a helpdesk customer service role Knowledge of computer...
02/05/2022
Full time
NetU Consultants Ltd. Nicosia, Cyprus
Full Stack Software Developer Join an experienced team of software developers implementing mission critical IT solutions for large size organizations in various sectors (including law enforcement & justice, asylum & migration, social security, lands and town planning, financial services, insurance, etc) in Cyprus and abroad.   The candidates will have the opportunity to expand their knowledge in software development by participating in large scale implementation projects with their team, through the guidance and coaching of their team leaders and the software architects of the company. Qualifications University / College graduate in an Information Technology related field At least 2 years working experience as a Software Developer Web application development knowledge Knowledge of some of the following will be considered an advantage: Netbeans/ Visual Studio, Java / C#, Glassfish/ IIS, HTML / Javascript / CSS, Oracle / MySQL/ MSSQL...
02/05/2022
Full time
NetU Consultants Ltd. Nicosia, Cyprus
IT Business Analyst Join an experienced team of business analysts, performing business analysis on critical IT solutions for large size organizations in various sectors (including law enforcement & justice, asylum & migration, social security, lands and town planning, financial services, insurance, etc) in Cyprus and abroad.   The candidates will have the opportunity to expand their knowledge in business analysis by participating in large scale projects, through the guidance and coaching of their team leader and the solution architects of the company. Your Role NetU is looking for a talented individual to join our team as an IT Business Analyst. As an IT Business Analyst, you must be able to perform business analysis functions such as facilitating professional and constant communication to analyse and validate requirements from stakeholders, end-users and subject matter experts. You will ensure clean and accurate documentation of business...
02/05/2022
Full time
NetU Consultants Ltd. Nicosia, Cyprus
Systems Engineer Join a dynamic team of systems engineers, responsible for providing technical services for large size organizations in various sectors (including law enforcement & justice, asylum & migration, social security, lands and town planning, financial services, insurance, etc) in Cyprus and abroad.   The team responsibilities include installation, maintenance and support of business applications, middleware, virtualization infrastructure, networking and technical support. The candidates will have the opportunity to expand their knowledge in systems engineering by participating in large scale projects with their team, through the guidance and coaching of their team leader and the solution architects of the company. Qualifications University / college graduate in a computer related field or equivalent. Experience in installing, configuring, and troubleshooting Windows environments. Experience in installing, configuring, and...
02/05/2022
Full time
NetU Consultants Ltd. Nicosia, Cyprus
Senior Systems Engineer Join a dynamic team of systems engineers, responsible for providing technical services Join a dynamic team of systems engineers, responsible for providing technical services including installations, upgrades and support of business applications, network management and administration, operating systems management and administration, database administration and technical support. Qualifications University / college graduate in a computer related field or equivalent Designing and implementing infrastructure solutions architectures, to accommodate the customers’ requirements. Setup, deployment and administration of MS Windows Server 2008/2012/2016. Deployment and administration of MS Active Directory, DNS. Setup, deployment and administration of LINUX/UNIX Operating Systems. Setup, deployment and administration of multi-vendor Application / Web Servers, like Apache, Glassfish, MS IIS, etc. Setup, deployment and...
28/04/2022
Full time
NetU Consultants Ltd. Nicosia, Cyprus
Role Scope If you have a passion working in a customer facing role, identifying client needs and providing solutions towards technological efficiencies, then this role might be for you. You will get the chance to work with top tier clients across a range of sectors, providing high quality consulting services. You will be working with other Consultants and Developers on different implementation levels within a collaborative problem solving environment. Responsibilities Assist customers in their needs related to deploying or optimizing their Salesforce application, which can include: pre-sales demonstration, demonstration of key capabilities and features, project implementation activities, deployment best practices, hands-on configuration, proving support on Salesforce deployments. Creation and execution of change sets Work closely with Customer, Project Manager and internal teams to ensure quality deliverables Continuous follow-up, learning and use of...
21/04/2022
Full time
NetU Consultants Ltd. Nicosia, Cyprus
We are looking for a Project Manager to join our Project Management team. You will undertake the implementation of large scale Information Technology projects for public sector organizations, as well as for the deployment of leading international Business Applications represented by NetU. The role involves designing project plans and ensuring adherence to quality standards, risk management, preparing status reports, leading and coordinating resources, monitor progress and participate in internal as well as customer communication, ensuring excellent execution of multiple projects. Qualifications University graduate in Business or Information Technology related field Minimum four years’ proven experience in a similar position PRINCE2 or PMI certification Experience with project management software such as Microsoft Project Knowledge of project management methodologies Previous experience in projects for public sector organizations will be considered an...
04/04/2022
Full time
NetU Consultants Ltd. Nicosia, Cyprus
With a prestigious customer list and projects in more than 40 countries worldwide, NetU is recognised in Cyprus as the leading Systems Integrator and a leader in software solutions. We strongly believe that our success throughout our 30 years of strong operation, is due to our passionate people, our dedication to our clients and our collaborative and caring corporate culture. It is an exciting time for us, as we are growing our team across all of our core departments! As a Business Analyst , you must be able to perform business analysis functions such as facilitating professional and constant communication to analyse and validate requirements from stakeholders, end-users and subject matter experts. You will ensure clean and accurate documentation of business requirements, client requirements, technical specifications and perform trainings. You will also identify opportunities for automation of data management processes and lead initiatives to implement automation. In addition,...