Windsor Brokers Ltd

The ideal candidate will possess the following qualifications/skills: Proven customer support experience Experience/background in Forex and the Financial Market is a plus Excellent command of the English and Arabic languages, both verbal and written Proficiency in the use of Microsoft Office Word, Excel, Outlook Strong phone contact handling skills and active listening Ability to work under pressure and meet deadlines Excellent communication and presentation skills Flexible to work on a weekly rotating shifts 24/7 (morning/ afternoon/ night) The successful candidate will be accountable for: Effectively managing the company chats, E-mails and calls Identifying and assessing customer’s needs to achieve satisfaction Receiving and handling inquiries from New Leads and clients through Phone Calls, Chat, E-mails and Portal Offer support to the lead/client within the specified time frame Updating CRM and keeping records of all communications and action...

The ideal candidate will possess the following qualifications/skills: Minimum of 3 years working experience in a DevOps/SysAdmin position or similar. Hands on experience working with both Windows and Linux servers; comfortable using the terminal. Hands on experience configuring services and IIS websites on Windows servers. Hands on experience working with cloud service providers, such as AWS or Azure. Hands on experience working with IaC tools, such as CloudFormation or Terraform. Hands on experience working with configuration management and provisioning tools such as Ansible, Puppet or Chef; Ansible and AWX/Tower experience will be considered as an advantage. Hands on experience working with containers and container registries – Docker, Kubernetes, ArgoCD. Hands on experience of automating tasks using scripts (bash, powershell, python). Familiarity with source code management tools such as Git. Familiarity with continuous integration tools...

The ideal candidate will possess the following qualifications/skills: Background in Computer Science or related field Exposure to C# and SQL for debugging, automation, and data analysis purposes is highly beneficial Minimum of 3 years working experience in SRE or similar role Extensive experience of Windows and Linux servers Working experience with cloud service providers (AWS mandatory) Working experience with Kubernetes and related technologies and tools Experience with CI/CD, configuration management and Infrastructure as Code (IaC) concepts and tools (Terraform, CloudFormation, Ansible) Scripting knowledge (Python, Bash, Powershell) Experience with versioning tools like Git Experience with monitoring, logging and notification tools Familiarity with incident, problem and change management procedures and practices Strong troubleshooting skills and the ability to mentor others Strong organizational and documentation skills Exceptional...

The ideal candidate will possess the following qualifications/skills: Bachelor’s Degree in Graphic Design or related field 2-5 years of professional experience in graphic and web design Strong creative fair, versatility, conceptual and visual ability Proficiency in the use of Adobe Creative Cloud Suite (such as Photoshop, Illustrator, InDesign) and Figma Solid knowledge of UI/UX design principles Professionalism regarding time and deadlines Knowledge of the financial industry will be considered an advantage Excellent oral and written communication skills in English Knowledge of Blender or other 3D design tools will be considered an advantage The successful candidate will be accountable for: Producing high-quality landing pages Design visuals for websites, landing pages, and other digital touchpoints. Preparing designs across a range of media channels Designing offline artwork for print Maintain and evolve brand guidelines across all design work Taking a role...