Gan Direct Insurance

 At Gan Direct, we truly believe that our people are our best resource: our greatest asset in providing the excellent service our customers are accustomed to enjoy and expect. That’s why we have always sought for people who want to contribute to our success and to the betterment of the environment in which we all work.

Gan Direct maintains an in-house Academy, placing focus on employees and acknowledging the importance of its staff in offering customers the best of services and solutions. Employees have access to personal coaching, seminars and educational material for insurance and customer relation topics in order to constantly improve their knowledge and skills. We constantly seek to create a better future across a range of socially relevant fields. With this in mind, Gan has created an Apprentice Programme. The mission of the program is for participants to gain important experience and education in an environment of continuous learning. Professional and personal development, while workings and studying. Gan offers people the opportunity to gain qualifications and get paid as they train. Gan’s corporate philosophy is to undertake an active role, focusing on initiatives that improve living conditions of our everyday life and contributing to world social welfare.

Gan Direct Insurance Limassol, Cyprus
15/10/2021
Full time
The Quality Administrator ensures that the products and services offered by the company are fit for purpose and consistently meet both external and internal requirements such as legal compliance and customer expectations. This can be achieved by maintaining robust departmental processes and procedures. Therefore, regular checks and audits are performed to ensure strict compliance. If you fit this profile, then Gan Direct is the right place for you! As a Quality Administrator, you will be: Meticulous about meeting standards and customer expectations, and committed to improving business performance Participating in the coordination of the activities required to meet quality standards Administering the performance of the quality management system, helping in the production of data and reporting on performance, measuring against set standards Performing daily random checks on products and services offered within the company and reporting on corrective actions...
Gan Direct Insurance Limassol, Cyprus
15/10/2021
Full time
Delighting Customers is what we do! Customer Service Advisors at Gan Direct receive industry-leading training and coaching until they gain proven ability to manage a high-volume workload in a polite and constructive manner, with a solid record of success in trouble shooting and problem solving. A Customer Service Advisor is a committed team member who consistently achieves customer service goals, productivity and sales targets, while adding significant value to the Company’s commitment of exceeding customer satisfaction.  If you fit this profile, then Gan Direct is the right place for you! As a Customer Service Advisor, you will be: Presenting, promoting, and selling Gan Direct products to fit the customer’s needs, face to face and over the telephone and the web Handling customer needs, enquiries, and complaints with efficiency, ensuring that the customer is fully satisfied, offering empowered solutions to customer’s issues...
Gan Direct Insurance Limassol, Cyprus
15/10/2021
Full time
Accounts Assistant (Limassol) The Accounts Assistant is part of a team responsible for processing and reconciling a wide variety of accounting documents, performing daily payments, maintaining accurate accounting records and preparing reports. If you fit this profile, then Gan Direct is the right place for you!  As an Accounts Assistant, you will: Ensure all purchase invoices are properly authorized Liaise with suppliers to ensure statements are received and reconciled on a regular basis Ensure payments are made to suppliers within terms Prepare and process daily payments Prepare instructions for bank transactions and follow them through Prepare bank reconciliations Ensure daily sales are received from all branches timely Perform daily interface Reconcile daily sales to cash receipts Ensure that proper authorizations are received where necessary Ensure that petty cash summaries are received from all branches timely together with...
Gan Direct Insurance Limassol, Cyprus
15/10/2021
Full time
24hr Assistance Controller (Limassol) Gan Direct is looking for customer-focused, professional, commercially-minded individuals to provide support as emergency specialists for our customers via telephone. An Assistance Controller will deliver on our promise to “be there” when customers need us the most, following an accident, a breakdown, a flat tire, a dead battery, a problem at home or a health emergency. It’s more than just a phone call! It’s someone who’s looking for help!  It’s Customer Experience Management! If you fit this profile, then Gan Direct is the right place for you! As an Assistance Controller, you will be: Handling emergency calls around the clock and will be required to dispatch the right associate to customers within strict timeframes Ensuring that you have sufficient technicians on call at any time and efficiently coordinate the Task Force team and our network of approved associates Able to analyse a...