3CX

3CX is a 100% channel company and is the developer of an open standards software IP PBX which innovates communications and replaces proprietary PBXs. 3CX cuts telco costs and boosts company productivity and mobility.

With integrated WebRTC web conferencing; apps for Mac, Windows, Android, iOS and the web; and a full suite of collaboration features, 3CX offers companies a complete communications package out of the box.

250,000 customers worldwide use 3CX including Boeing, McDonalds, Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, South Africa, Russia and Australia. Visit 3CX on Facebook and Twitter.

01/02/2023
Full time
3CX Nicosia, Cyprus
3CX is looking for an English-Speaking Account Manager (US Market) whose main responsibilities are to prospect for new Partners and build relationships with our US-based channel Partners. If you’re up for a new challenge and want to be a part of a dynamic, multicultural team in one of the fastest growing PBX vendors globally, apply today. The Role This is an entry level position. The majority of your time will be spent making calls, providing sales training and assisting our Partners.  About the Job The core responsibilities of this role include: Onboarding of new 3CX Partners Growing and developing 3CX Partner Accounts Maximise volume and revenue in assigned accounts. Delivery of sales webinars A minimum of 10 hours talk-time/ week Providing monthly reports Travel to the USA, twice a year. Working Hours This position is for the US, our biggest global market. The working hours are aligned with the time-zones of...
01/02/2023
Full time
3CX Nicosia, Cyprus
Job Description Professional and efficient customer service is vital for any organization. So if you want to be part of a team that strives to provide best in class service and assistance to customers worldwide, then you might be the person we are looking for. The Role As part of the 3CX Customer Service team, your role will be to ensure our 600,000 customers, and 25,000 Partners around the world, experience the highest possible level of service in a timely and efficient manner. About the Job 3CX Customer Service Team is an extension of the Sales Team, and the first point of contact for our website visitors. The daily tasks and responsibilities of this role include Answering incoming inquiries via chat and a ticket system Upselling and identifying sales leads Keeping up-to-date with product releases Having an in-depth knowledge of our products and processes Working Hours The shifts of Customer Service are 9am - 5:30pm or...
18/01/2023
Full time
3CX Nicosia, Cyprus
The Role 3CX’s international Support Team provides frontline technical support to 3CX Customers and Partners. Successful candidates will be provided in-house training.  About the Job 3CX Technical support - 24/5 shifts 3CX Hosting monitoring - 24/7 shifts (1 weekend/ month) Supporting customers via phone, our ticketing system, the 3CX forums or remote sessions Replication and documentation of issues About the Applicant Es sential 2 years of IT experience Ability to diagnose and troubleshoot IT or software technical issues in Windows/Debian OS Knowledge of basic network devices and concepts: IP, DNS, firewalls and routing Experience in common client network topologies An Advantage:  Experience of working with AWS, Azure / MS365 or Google Cloud Knowledge of VoIP and telecommunications technologies  Personal Skills Customer Service focused Fluent in Business English Ability...