3CX
Nicosia, Cyprus
Due to strong continued growth, an opportunity has arisen for a Support Engineer for the German speaking market to join the 3CX team and play an important role in the company’s continuing expansion plans.
About the 3CX Team
Support Engineers provide front line technical support to 3CX customers and partners within an international team. The successful candidate will have the opportunity to be trained in-house on Voice over IP if no prior experience is present. Our product is targeted at medium and large enterprises and is currently used by over 350,000 customers around the world.
About the Job
Technical support of 3CX partners and customers.
Evaluate and resolve technical queries and issues.
Talk customers through a series of actions, either via phone, ticket or remote session, until a technical issue is resolved.
Replication and documentation of issues.
About The Applicant
Diagnosing and troubleshooting IT or software technical...