3CX

Job Description Professional and efficient customer service is vital for any organization. So if you want to be part of a team that strives to provide best in class service and assistance to customers worldwide, then you might be the person we are looking for. The Role As part of the 3CX Customer Service team, your role will be to ensure our 600,000 customers, and 25,000 Partners around the world, experience the highest possible level of service in a timely and efficient manner. About the Job: 3CX Customer Service Team is an extension of the Sales Team, and the first point of contact for our website visitors. The daily tasks and responsibilities of this role include: Answering incoming inquiries via chat and a ticket system Upselling and identifying sales leads Keeping up-to-date with product releases Having an in-depth knowledge of our products and processes Working Hours The shifts of Customer Service are 9am - 5:30pm or 4pm-00:30am,...

3CX has an opportunity for an experienced Network Operations Engineer. If these ten words excite you - ‘install, configure, monitor, firewalls, switches, routers, network security, and published endpoints’ - read on! Your Experience Enterprise network administration and architecture TCP/IP layers, switching and routing Access controls and network security (Zero Trust model) Next Generation Firewalls & VPN Windows (including A.D)/Linux Virtualization Endpoint Protection OR EDR, Web, and Email Security Solutions Technical assistance training Technology best practices, guidelines and repeatable processes Good to Have Knowledge of network security testing Experience with cloud technologies/vendors   About You Can you say yes to the five things listed below? 5 years + experience as a Network Operations Engineer/Administrator...

The Role This is an entry level position. The majority of your time will be spent making calls, providing sales training and assisting our Partners. About the Job The core responsibilities of this role include: Onboarding of new 3CX Partners Growing and developing 3CX Partner Accounts Maximize volume and revenue in assigned accounts Delivery of sales webinars A minimum of 10 hours talk-time/ week Providing monthly reports Travel to the UK, twice a year Working Hours The working hours of this position are aligned with the time-zone of the UK, to ensure we provide service to our partner during their working hours.   11am - 7:30pm   About the Applicant Native English speaker Excellent communication skills (written and verbal) An enthusiastic learner A team player Dynamic and driven Great organizational skills...

3CX is looking for an English-Speaking Account Manager (US Market) whose main responsibilities are to prospect for new Partners and build relationships with our US-based channel Partners. If you’re up for a new challenge and want to be a part of a dynamic, multicultural team in one of the fastest growing PBX vendors globally, apply today. The Role This is an entry level position. The majority of your time will be spent making calls, providing sales training and assisting our Partners.  About the Job The core responsibilities of this role include: Onboarding of new 3CX Partners Growing and developing 3CX Partner Accounts Maximise volume and revenue in assigned accounts. Delivery of sales webinars A minimum of 10 hours talk-time/ week Providing monthly reports Travel to the USA, twice a year. Working Hours This position is for the US, our biggest global market. The working hours are aligned with the time-zones of...