BridgerPay
Limassol, Cyprus
BridgerPay allows any business to connect their website to a PCI Level-1 end-to-end payment operations platform with 500+ ready-made connections. Merchants are thus able to leverage multiple payment providers, a centralized admin, and powerful reports to reach new markets, lower their processing fees, and rescue declined transactions in real-time. We are looking for a professional Customer Success Manager who will be responsible for developing a positive customer support experience and strengthening the bonds with our clients. The successful candidate will have the opportunity to work in a challenging environment that offers opportunities for growth, training, and professional development.
Main duties and responsibilities:
Assisting customers with setting up and using our platform effectively
Promoting the value of the product
Training customers
Evaluating and analyzing customer needs
Building trust with clients
Onboarding new clients
Acting as a...