easyMarkets

Purpose of Role: Join our dynamic team as an Arabic speaking Retention Agent and become a driving force in our mission to exceed client expectations and fuel our Company's success! Your role is not just about retaining clients; it's about fostering lasting relationships and igniting a passion for our products and services. With your unparalleled communication prowess, adaptability, and unwavering commitment, you'll play a pivotal role in contributing to the Company’s regional growth and success. If you're ready to make a tangible impact and be a key player in our journey, then this is the opportunity you've been waiting for. Main Activities and Responsibilities: Cultivate relationship with existing clients Increase the number of deposits Engage with clients through various channels, including phone calls, emails, and live chat, to initiate and maintain meaningful retention Actively listen to clients' objections and concerns, and address them in a constructive and...

Overall Purpose of Role: easyMarkets is seeking to recruit a talented and enthusiastic individual to contribute in the development of the Data and Business Intelligence Department. Continuous growth in a fast-paced learning environment is guaranteed in this unique opportunity for an individual who will become an integral part of the Data and Business Intelligence team, proactively providing actionable insights from customer behavior, website analytics and data trends on marketing channels for decision-making. This involves structuring problems, analyzing data, classification models, data blending, making recommendations and driving implementation to meet Company’s objectives.   Main Activities and Responsibilities: Manage multiple analytical tasks and projects simultaneously in a fast-paced, intense and results-oriented environment Pull and analyze big data from numerous sources, design new reports and evolve existing ones...

About the job Overall Purpose of Role: Join our dynamic team as an Arabic speaking Retention Agent and become a driving force in our mission to exceed client expectations and fuel our Company's success! Your role is not just about retaining clients; it's about fostering lasting relationships and igniting a passion for our products and services. With your unparalleled communication prowess, adaptability, and unwavering commitment, you'll play a pivotal role in contributing to the Company’s regional growth and success. If you're ready to make a tangible impact and be a key player in our journey, then this is the opportunity you've been waiting for. Main Activities and Responsibilities: Cultivate relationship with existing clients Increase the number of deposits Engage with clients through various channels, including phone calls, emails, and live chat, to initiate and maintain meaningful retention Actively listen to clients' objections and concerns, and...

Overall Purpose of Role: We are seeking to recruit an exceptional Arabic-speaking Conversion Agent to handle incoming leads and develop them into clients of the Company. This role offers an exciting opportunity to leverage your sales expertise to engage with potential clients, understand their needs and preferences, and guide them through the conversion process. Main Activities and Responsibilities: · Handle incoming leads and develop them into clients of the Company · Communicate marketing promotions to clients · Build trust with the clients · Increase the number of verified clients and depositors · Meet personal and team targets · Promote the Company’s brand · Manage client relationships and satisfaction through proactive support, training, and incentive offerings, ensuring that clients have access to up-to-date information Requirements : · Arabic & English, any other language a plus · At least 1 year experience in a FX Sales role ·...

Overall Purpose of Role:  An exciting opportunity to join a dynamic Retention team with fantastic training and learning opportunities. Responsible for effectively leading the Client Retention function within easyMarkets by designing and implementing processes and systems that extend the client life cycle, improve the Clients’ life time value and improve their satisfaction. Main Activities and Responsibilities: To proactively promote easyMarkets and the Company’s products in order to meet established marketing plan goals and annual sales revenue To assist in the formation of a comprehensive client retention strategy Create client loyalty programs that generate improved client retention and improve KPIs Design and implement client reactivation campaigns To continuously assess the performance of retention tools, design new tools and implement them To provide training to clients on the use of the Company’s...

Overall Purpose of Role: This is a great opportunity for an individual to continue their career as part of a dynamic team with plenty of opportunities for learning and growth. As a QA Manual Engineer, you will prioritize test planning and test execution, and hands-on validation and certification of the product readiness. To be successful in this role, you should have a strong understanding of software testing methodologies, tools, and processes, as well as excellent analytical and problem-solving skills. Main Activities and Responsibilities: Your initial responsibilities will be to gain a deep understanding of our systems, to be able to contribute to key in-flight projects Define the test planning strategy and identify suitable test cases Write and maintain clean, efficient, and reusable test cases Conduct peer reviews of test plans to ensure quality and adherence to best practices Execute test procedures and/ or scripts either manually or by automated tools Regularly...