Alvexo
Limassol, Cyprus
VPR Safe Financial Group Ltd, owner of Alvexo, is currently looking for Customer Success Officer (German Speaking). In our company we provide you with the necessary conditions to develop your career further. Our mission is to maintain the unique work environment to inspire you and motivate you to reach your professional aspirations.
The main responsibilities of the position include:
Building and maintaining relationships with new and existing clients
Ensuring customer satisfaction through professional communication
Assisting clients with queries
Promoting the company’s products and services in an effective manner
Regularly reporting to the Management
Maintaining and updating the CRM
Achieving key performance indicators (KPIs)
Key requirements:
Excellent Knowledge of the German and English languages, written and verbal is a must
University /College or other Degree in a relevant field
Previous experience in Retention in a...