Tiebreak Solutions Ltd

Overall Purpose of Function To monitor and ensure the functionality of the Company’s software operation‑ Determine the Company’s (the “Clients”) needs and provide services, support, and assistance upon and when requested. To act as a channel of communication and to assist the Company’s Clients when dealing with issues in relation to software and related support services provided to them To provide translations and transcripts in accordance with the Company’s instructions Key Areas of Activity responsibility Monitoring of the software operation and related support services to the Company’s Clients Use of internal reporting systems to identify technical issues /problems with the software Monitor daily system operations to ensure and supervise the functionality of the Company’s system To be familiar with the Clients’ policies and procedures To provide training and assistance in relation to...