Mindgeek

We are seeking for a Customer Support Agent to be working in the call center department, the CSR (Customer Service Representative) upholds three key pillars of Customer Care: world-class customer service, retentions, and risk mitigation. This opening is for the evening shift (3pm-11pm) and overnight shift (11pm- 7am). Two consecutive days off but no weekends.   What you'll be doing: Responding to calls, chats and emails to serve customers and fulfill requests such as renewals and cancellations Investigating the root cause of billing issues to provide cardholders with accurate information in resolving their billing inquiries Offer customers money saving options in satisfying their requests through alternative solutions with the objective of retaining the customer Upselling existing members to maximize value through the extension of memberships and/or introducing alternative products Highlighting the value of the product to turn a...

MindGeek is an international company and one of the largest tech companies in Cyprus developing unparalleled technologies for high traffic, high volume online products. Our exceptional team consists of experts in every functional area of business and they are the key to our position as leaders in content delivery. We strive to innovate on a daily basis to ensure we continue to grow and create new revenue opportunities and cutting-edge technology. If you are passionate about programming, eager to learn new things and use new technologies in production, and love to push the boundaries of what is possible, then MindGeek is the place for you. You will be working as part of a team within a dynamic, fun, challenging and creative environment in order to achieve team-oriented goals. Responsibilities: As a member of a growing team your key daily tasks would include: Working on the backend programming of multiple web based products Collaborate with other team members...

If you are passionate and eager to learn new things, and love to push the boundaries of what is possible, then this might be the place for you. You will be working as part of a team within a dynamic, fast-paced, fun, challenging and creative environment in order to achieve team-oriented goals. As a UI / UX Designer, you will have to design graphic elements and user interfaces as well as create both functional and appealing navigation components to turn our online platforms into easy-to-use products for our users. In addition, you will also be required to produce high-quality documentation and an easy-to-understand user interface text. What You'll Be Doing Work with product managers, business analysts and engineers to evaluate and obtain an in-depth understanding of the product and the given user requirements. Translate documented user and business requirements into designs and prototypes. Create original graphic designs and user interface elements. Develop prototypes...

MindGeek is an international company and one of the largest tech companies in Cyprus developing unparalleled technologies for high traffic, high volume online products. Our exceptional team consists of experts in every functional area of business and they are the key to our position as leaders in content delivery. We strive to innovate on a daily basis to ensure we continue to grow and create new revenue opportunities and cutting-edge technology. If you are passionate about programming, eager to learn new things and use new technologies in production, and love to push the boundaries of what is possible, then MindGeek is the place for you. You will be working as part of a team within a dynamic, fun, challenging and creative environment in order to achieve team-oriented goals. Responsibilities Implement and launch Node applications and web services Develop frontend applications using modern Frameworks Perform code verification and determine recommendations for...

We are looking for an outgoing, enthusiastic individual, who is naturally curious and should have the ability to work self-contained (with guidance) as well as in a team. The Payments QA Analyst coordinates user acceptance testing (UAT), business model understanding, legal compliance on multiple payment methods in order to effectively monitor internal websites. Position responsibilities: Communicate and advise concerns to managers to ensure effective and adequate next steps are taken. Identify, assess and report on transactional anomalies in accordance with internal and external policies and regulations. Contribute to the testing strategy for multiple business models Develop, publish and implement manual test plans that address areas such as legal compliance, taxation, and usability Provide verbal and written descriptions of all problems found Proactively monitor product readiness efforts and track success Provide feedback for improving the testing...

MindGeek  is the largest, privately held company in our industry developing unparalleled technologies for high traffic, high volume online properties.  Our exceptional team consist of experts in every functional area of business and they are the key to our position as leaders in content delivery. We strive to innovate on a daily basis to ensure we continue to grow and create new revenue opportunities and cutting edge technology.  If you are passionate about taking your career to the next level, then join the MindGeek team and be a part of something big.   Responsibilities: As a Content Compliance Analyst and Support you will be responsible for scanning all active content to assure content meets compliance standards, while always maintaining the quality level to its maximum. This opening is for evening shift 5pm – 1am No weekends off but two consecutive days off Key tasks may include: Analyze content on required websites...

MindGeek, a company specializing in the development and marketing of highly trafficked web properties, and a leader in its activity sector is searching for a Business Analyst to be based in our Nicosia, Cyprus office. If you are passionate about web technologies and love to push the boundaries of what is possible, MindGeek is the place for you. You will be working as part of a team within a fast-paced, fun, challenging and creative environment in order to achieve team-oriented goals. Responsibilities: As a member of the Business Analytics team, the candidate will essentially analyse and assemble data, analyse customer behaviour and implement necessary changes on production in order to attract, convert and retain customers. Key daily tasks include but are not limited to: Analyse and monitor market’s development and its impact on KPI’s; identify trends and variations Analyse revenue & ROI across a number of channels through in-depth analysis and...

MindGeek is an international company and one of the largest tech companies in Cyprus developing unparalleled technologies for high traffic, high volume online products. Our exceptional team consists of experts in every functional area of business and they are the key to our position as leaders in content delivery. We strive to innovate on a daily basis to ensure we continue to grow and create new revenue opportunities and cutting-edge technology. If you are passionate about programming, eager to learn new things and use new technologies in production, and love to push the boundaries of what is possible, then MindGeek is the place for you. You will be working as part of a team within a dynamic, fun, challenging and creative environment in order to achieve team-oriented goals. Responsibilities: Help coach and train team members Contribute to the overall tech decisions and help the team to achieve their goals Solve complex problems by applying best practices Work...

MindGeek is an international company and one of the largest tech companies in Cyprus developing unparalleled technologies for high traffic, high volume online products.  Our exceptional team consists of experts in every functional area of business and they are the key to our position as leaders in content delivery. We strive to innovate on a daily basis to ensure we continue to grow and create new revenue opportunities and cutting-edge technology.  Successful Candidates will help the QA team deliver top quality features through extensive, fast paced testing and regression. As our SQA Tester you will take part and refine test plans to ensure increasingly thorough test coverage as well as execute the refined plans. You will also provide the team with the latest testing status of features in development and will be collaborating closely with the extended team to deliver world-class online features and services. The candidate will be joining a team of outgoing individuals...

MindGeek is an international company and one of the largest tech companies in Cyprus developing unparalleled technologies for high traffic, high volume online products. Our exceptional team consists of experts in every functional area of business and they are the key to our position as leaders in content delivery. We strive to innovate on a daily basis to ensure we continue to grow and create new revenue opportunities and cutting-edge technology. Successful Candidates will help the QA team deliver top quality features through extensive, fast paced testing and regression. As our SQA Tester you will take part and refine test plans to ensure increasingly thorough test coverage as well as execute the refined plans. You will also provide the team with the latest testing status of features in development and will be collaborating closely with the extended team to deliver world-class online features and services. The candidate will be joining a team of outgoing individuals who share a...

MindGeek is an international company and one of the largest tech companies in Cyprus developing unparalleled technologies for high traffic, high volume online products. Our exceptional team consists of experts in every functional area of business and they are the key to our position as leaders in content delivery. We strive to innovate on a daily basis to ensure we continue to grow and create new revenue opportunities and cutting-edge technology. If you are passionate about programming, eager to learn new things and use new technologies in production, and love to push the boundaries of what is possible, then MindGeek is the place for you. You will be working as part of a team within a dynamic, fun, challenging and creative environment in order to achieve team-oriented goals. Responsibilities: Implement and launch Node applications and web services Develop frontend applications using modern Frameworks Perform code verification and determine recommendations for...

MindGeek is an international company and one of the largest tech companies in Cyprus developing unparalleled technologies for high traffic, high volume online products. Our exceptional team consists of experts in every functional area of business and they are the key to our position as leaders in content delivery. We strive to innovate on a daily basis to ensure we continue to grow and create new revenue opportunities and cutting-edge technology. If you are passionate about programming, eager to learn new things and use new technologies in production, and love to push the boundaries of what is possible, then MindGeek is the place for you. You will be working as part of a team within a dynamic, fun, challenging and creative environment in order to achieve team-oriented goals. Responsibilities As a member of a growing team your key daily tasks would include: Working on the backend programming of multiple web based products Collaborate with other team members (frontend, QA...

This role will collaborate cross-functionally with Product Managers, Marketing Specialists, Engineers and our Design Team to understand business needs and produce visual designs, wireframes and mock-ups What you'll be doing:  Responsible for researching, designing, innovating, and delivering design solutions for a variety of products (Social Media Banners, photo retouching, corporate identity, global exhibition shows) Collaborate cross-functionally with Product Managers, Marketing Specialists and our Design Team Work with a wide range of media and use graphic design and illustration software Think creatively and develop new design concepts, graphics and layouts Translate high-level requirements into interaction flows and artifacts What you'll need to be successful: Must haves:   Proven 1 - 2 years of working experience in a graphic design environment Bachelor’s Degree in Graphic Design or evidence of exceptional...

MindGeek is the largest, privately held company in our industry developing unparalleled technologies for high traffic, high volume online properties. Our exceptional team consist of experts in every functional area of business and they are the key to our position as leaders in content delivery. We strive to innovate on a daily basis to ensure we continue to grow and create new revenue opportunities and cutting edge technology. If you are passionate about taking your career to the next level, then join the MindGeek team and be a part of something big. Position Overview & Main Responsibilities As a Service Desk Technician within the Helpdesk team, you will be responsible for functioning as the first level of support for all MindGeek IT end-user support requests. From setting up all workstations and portables, installing software and providing end-user connectivity and following up of security issues, end-users will look to you to provide technical assistance to allow them...

As a Product Business Analyst, you will be reporting directly to the Acquisition & Retention Manager. Responsible for the daily KPIs monitoring and reporting, creation of new test cases, as well as optimizations that will bring growth to a group of web properties. What You'll Be Doing Suggest product enhancements to improve conversions and use A/B testing to drive revenue. Analyzing traffic, metrics, and patterns on all web properties and act as the user-advocate, offering implementation suggestions from a user-centered perspective. Create rough prototypes and mock-ups of user flows to demonstrate functionality and user experience of the suggested solutions. Build Jira tickets for small task implementations and work closely with designers and developers during the development phase. Monitor and report on users’ behavior after launching any production changes. Must Haves What you'll need to be successful:...

Looking for a new and exciting challenge? Never heard of MindGeek? MindGeek is a company specializing in the development and marketing of highly trafficked web properties; a leader in its activity. Nevertheless, that’s only what we do, not who we are. So who are we? The best way to describe us would be nothing less than awesome! An overstatement? We don’t think so. And neither will you if you come work with us! Currently we are looking for a German Speaking Relationship Management Representative to join our Nicosia office. Responsibilities: Provide Clients with the best surfing experience possible Provide worldwide clients with support and guidance via chat, email and/or phone. Maintain and Expand Business Relationships Liaise with analytics team to track performance KPIs Attend Worldwide Trade Shows Requirements: Fluent in German is a must Availability to travel Experience in Business Development Proficiency...

As a member of the Data Analytics team, the candidate will essentially analyze customer behavior and implement/monitor necessary reports in order to monitor the attraction, conversion and retention of customers. What you'll be doing: Analyze and monitor KPIs, review CPAs and campaigns performance Analyze revenue & ROI across several channels through in-depth analysis and web analytics Prepare daily, weekly and monthly reports on KPI’s, revenues, campaigns progress and affiliates Analyze and validate Web Metrics to give actionable insights to the Product teams. Work with the client relationships management team to build more efficient reports What you'll need to be successful: Must haves: Bachelor or Master’s degree in Statistics, Actuarial Finance, Mathematics, Computer Science or other analytical field. 1-3 years professional experience in a similar key role (data, business or financial analyst, or similar analytical sales...

MindGeek’s Agile Project Coordinators are responsible for assisting the planning, organizing and motivating agile teams to achieve a high level of performance and quality in delivering projects that provide exceptional business value to users. The Agile Project Coordinator assists in planning and communicating through standardized agile development and planning processes while providing visibility to all members involved in the projects. As an Agile Project Coordinator who at times may report to a Project Manager, you will work with the development and business groups to support the planning and execution of projects. Responsibilities: Assist in providing scrum, project and program management oversight Strong status reporting and management of expectations Monitor project/program activities and ensure general project organization Raising and managing project/program impediments Assists cross-functional communications and alignment Ensure appropriate...

MindGeek is an international company and one of the largest tech companies in Cyprus developing unparalleled technologies for high traffic, high volume online products. Our exceptional team consists of experts in every functional area of business and they are the key to our position as leaders in content delivery. We strive to innovate on a daily basis to ensure we continue to grow and create new revenue opportunities and cutting-edge technology. If you are passionate about programming, eager to learn new things and use new technologies in production, and love to push the boundaries of what is possible, then MindGeek is the place for you. You will be working as part of a team within a dynamic, fun, challenging and creative environment in order to achieve team-oriented goals. Responsibilities: As a member of a growing team you will have a mandate to plan and implement a testing regime that supports the development life-cycle of several Web products. Key Tasks:...

MindGeek is an international company and one of the largest tech companies in Cyprus developing unparalleled technologies for high traffic, high volume online products. Our exceptional team consists of experts in every functional area of business and they are the key to our position as leaders in content delivery. We strive to innovate on a daily basis to ensure we continue to grow and create new revenue opportunities and cutting-edge technology. If you are passionate about programming, eager to learn new things and use new technologies in production, and love to push the boundaries of what is possible, then MindGeek is the place for you. You will be working as part of a team within a dynamic, fun, challenging and creative environment in order to achieve team-oriented goals. Responsibilities: Work on large scale object oriented applications with PHP. Perform peer code review and offer recommendations for improvements. Play a key role in defining the...