Cyprus Casinos

COMPANY DESCRIPTION: Cyprus Casinos is the first licensed casino operator on the island from the world renowned MELCO Group, also bringing to Cyprus the biggest casino resort in Europe, City of Dreams Mediterranean.  Our current properties include Ayia Napa, Larnaca, Limassol, Nicosia, and soon Paphos. At Cyprus Casinos, as with all Melco’s Resorts worldwide, we welcome dreamers who strive for memorable customer experiences.  We have a very simple but meaningful philosophy: "HIRE ON ATTITUDE, IMAGE AND POTENTIAL; AND WE TRAIN ON SKILLS”. To date we have hired more than 800 employees and will employee more than 2,500 by 2021. Join us, be a part of Cyprus Casinos and MELCO Resorts & Entertainment where “The Future Is Ours”. POSITION SUMMARY: The Host, Loyalty Marketing is responsible to operate the players’ club and casino promotion counters including any on floor assistance to members or casino patrons. They will provide services to fulfill and support all Membership program maintenance, benefits, complimentary and other tasks as set by management.  Act as a front line service representative on behalf of City of Dreams and ensuring a high standard of guest relations is provided to all patrons in accordance with established service standards. PRIMARY RESPONSIBILITIES: Deliver immediate marketing related services to members and potential players via casino promotions, mass gaming floor and counter operations Register players to the COD Membership Loyalty Program.  Promote benefits and offers Execute casino promotions with tasks such as participation registration, on stage draws, emcee to announce results, flyers distribution and prizes redemption as well as other tasks given by the superiors Ensure and maintain a quality database and reach daily recruitment targets Assess and identify the appropriate endorsements of complimentary; hotel accommodations, food and beverages, services and miscellaneous items Assist members’ with transportation, hotel rooms, F&B, entertainment related arrangements in accordance with established standard operating procedures Maintain a quick response time to all calls to the members’ hotline Fulfill daily documentation and reports accurately in accordance to operations Provide assistance and support to liaising departments Provide access control at High Limit Areas Assist with Promotional Chip Program and settlements procedures Liaise with the all Departments in order to ensure the Promised Customer Service and solve conflict situations The Host will be responsible for implementing Responsible Gaming Procedure and AML. The employee is the Host position will be responsible for taking ownership of Customer dispute and involve the relevant Management as to solve the situation. He/ She will perform Call Center Agent Duties/ Cloakroom should the Superiors consider it necessary QUALIFICATIONS: Experience One year or above relevant experience in customer services field Education Secondary-level education Skills / Competencies Computer literate Excellent interpersonal and communication skills Good command of Greek and English, Russian/ Arabic/ Hebrew/ Chinese highly regarded Must be able to work indoors and be exposed to various environments such as, but not limited to noise, dust, cigarette smoke and fragrances Must be able to tolerate second hand smoke PERSONAL COMPETENCIES: Willing to work on shifts, flexible and accommodating Receptive and versatile in adopting new approaches and practices to meet changing circumstances High adaptability to various assigned job tasks Ability to work under pressure, energetic and enthusiastic Possesses strong time management skills To apply, please click here: Not what you are looking for? Try these related job searches Jobs at Cyprus Casinos in Limassol Customer Service jobs in Limassol Marketing & Advertising jobs in Limassol Communication & PR jobs in Limassol Customer Service jobs in Cyprus

COMPANY DESCRIPTION: Cyprus Casinos is the first licensed casino operator on the island from the world-renowned MELCO Group, also bringing to Cyprus the biggest casino resort in Europe, City of Dreams Mediterranean. Our current properties include Ayia Napa, Larnaca, Limassol, Nicosia, and Paphos. At Cyprus Casinos, as with all Melco’s Resorts worldwide, we welcome dreamers who strive for memorable customer experiences. We have a very simple but meaningful philosophy: “HIRE ON ATTITUDE, IMAGE AND POTENTIAL; AND WE TRAIN ON SKILLS”. To date we have hired more than 800 employees and will employ more than 2,500 by 2021. Join us, be a part of Cyprus Casinos and MELCO Resorts & Entertainment where “The Future Is Ours”. POSITION SUMMARY: Assistant document controller required for a major construction project in Limassol, the role will be site based and will reporting to the Project Document Controller. Prospective candidates must be able to work as effectively and collaboratively as part of a large construction team, and must be able to multi task on this prestigious fast track project. Roles and responsibilities will include numbering, filing, sorting and retrieval of hard and soft copies of all contract documentation on project management software system. PRIMARY RESPONSIBILITIES Provides full support to the Project Document Controller as well as other departments with regards to document submissions Receives, files and distributes all project technical documents including drawings, material submittals, RFI’s, Inspection Requests, etc Updates all the document registers and files documents from the system on a daily basis onto the server Responds in a timely manner to requests from the site team to retrieve specific project documentation QUALIFICATIONS: Education & Experience Candidate should preferably be fully conversant with industry norm software such as Word, Excel, Acrobat. The document management software to be used at site will be Aconex, experience of Aconex or similar systems would be beneficial although not essential as training will be provided No prior experience required Skills / Competencies Good command of English and Greek language Attention to details and ability to work under pressure Is trustworthy, well presented, outgoing and highly motivated Achieves agreed objectives and accepts accountability for results Displays the highest level of integrity   To apply, please click here: Not what you are looking for? Try these related job searches Jobs at Cyprus Casinos in Limassol Casino jobs in Limassol Casino jobs in Cyprus

COMPANY DESCRIPTION: Cyprus Casinos is the first licensed casino operator on the island from the world-renowned MELCO Group, also bringing to Cyprus the biggest casino resort in Europe, City of Dreams Mediterranean.  Our current properties include Ayia Napa, Larnaca, Limassol, Nicosia, and Paphos. At Cyprus Casinos, as with all Melco’s Resorts worldwide, we welcome dreamers who strive for memorable customer experiences.  We have a very simple but meaningful philosophy: "HIRE ON ATTITUDE, IMAGE AND POTENTIAL; AND WE TRAIN ON SKILLS”. To date we have hired more than 800 employees and will employ more than 2,500 by 2021. Join us, be a part of Cyprus Casinos and MELCO Resorts & Entertainment where “The Future Is Ours”. POSITION SUMMARY: A Cage Cashier provides professional, prompt and accurate service relating to monetary and financial transactions in a secure environment known as the Cage. PRIMARY RESPONSIBILITIES: Ensures the provision of professional and timely service to our customers Maintains sound knowledge of the City of Dreams Mediterranean (COD) and C2 Casinos Standard Operating Procedures and services Consistently seeks to develop a trusting relationship and working rapport with team members Ensures a positive approach to work, whilst assisting with the training of new and existing staff Performs all transactions related to cash or gaming chips in an accurate and timely manner, including communicating “shift hand-over” issues Ensures the accuracy of all transactions on the allocated shift and takes ownership of the assigned inventory of cash, chips and/or cash equivalents including verification of the inventory at the end of the shift Operates the company software according to the procedures of the Department to perform various transactions and services to C2 Customers Replenishes assigned inventory as determined by business demands, ensuring minimal disruption to customer service Maintains accurate records off all transactions on shift Prepares daily reports as required for financial reporting purposes Ensures all paperwork is presented and organized in an auditable manner QUALIFICATIONS: Education & Experience Minimum 1 year of previous customer service and cash handling experience (Preferably from within the Gaming, Retail or Hospitality industries) Skills / Competencies Ability to communicate in English; Greek language knowledge is an advantage Attention to details Mathematical abilities PERSONAL COMPETENCIES: Able to work shifts in a 24/7 operation and stand for long periods of time Motivated to adapt to a dynamic, fast paced but closed environment Is trustworthy, well presented, outgoing and self-motivated Demonstrates a high commitment to delivering results Achieves agreed objectives and accepts accountability for results Displays the highest level of integrity Presents a high commitment to improving customer service To apply, please click here: Not what you are looking for? Try these related job searches Jobs at Cyprus Casinos in Limassol General Labor jobs in Limassol Retail jobs in Limassol Latest jobs in Limassol General Labor jobs in Cyprus

COMPANY DESCRIPTION: Cyprus Casinos is the first licensed casino operator on the island from the world-renowned MELCO Group, also bringing to Cyprus the biggest casino resort in Europe, City of Dreams Mediterranean.  Our current properties include Ayia Napa, Larnaca, Limassol, Nicosia, and Paphos. At Cyprus Casinos, as with all Melco’s Resorts worldwide, we welcome dreamers who strive for memorable customer experiences.  We have a very simple but meaningful philosophy: "HIRE ON ATTITUDE, IMAGE AND POTENTIAL; AND WE TRAIN ON SKILLS”. To date we have hired more than 800 employees and will employ more than 2,500 by 2021. Join us, be a part of Cyprus Casinos and MELCO Resorts & Entertainment where “The Future Is Ours”. POSITION SUMMARY: The Host, Loyalty Marketing is responsible to operate the players’ club and casino promotion counters including any on floor assistance to members or casino patrons. They will provide services to fulfill and support all Membership program maintenance, benefits, complimentary and other tasks as set by management. Act as a front line service representative on behalf of City of Dreams and ensuring a high standard of guest relations is provided to all patrons in accordance with established service standards PRIMARY RESPONSIBILITIES: Deliver immediate marketing related services to members and potential players via casino promotions, mass gaming floor and counter operations Register players to the COD Membership Loyalty Program.  Promote benefits and offers Execute casino promotions with tasks such as participation registration, on stage draws, emcee to announce results, flyers distribution and prizes redemption as well as other tasks given by the superiors Ensure and maintain a quality database and reach daily recruitment targets Assess and identify the appropriate endorsements of complimentary; hotel accommodations, food and beverages, services and miscellaneous items Assist members’ with transportation, hotel rooms, F&B, entertainment related arrangements in accordance with established standard operating procedures Maintain a quick response time to all calls to the members’ hotline Fulfill daily documentation and reports accurately in accordance to operations Provide assistance and support to liaising departments Provide access control at High Limit Areas Assist with Promotional Chip Program and settlements procedures Liaise with the all Departments in order to ensure the Promised Customer Service and solve conflict situations The Host will be responsible for implementing Responsible Gaming Procedure and AML The Host will be responsible for taking ownership of Customer dispute and involve the relevant Management as to solve the situation He/ She will perform Call Center Agent Duties/ Cloakroom should the Superiors consider it necessary KEY PERFORMANCE INDICATORS: Continuous progress of Technical Skills The rules of all games rendered by the Casino and the whole list of services Rules and standards of labor safety, operational safety, industrial health and fire safety QUALIFICATIONS: Experience One year or above relevant experience in customer services field Education Secondary-level education Skills / Competencies Computer literate Excellent interpersonal and communication skills Good command of Greek and English, Russian/ Arabic/ Hebrew/ Chinese highly regarded. Must be able to work indoors and be exposed to various environments such as, but not limited to noise, dust, cigarette smoke and fragrances Must be able to tolerate second hand smoke PERSONAL COMPETENCIES: Willing to work on shifts, flexible and accommodating Receptive and versatile in adopting new approaches and practices to meet changing circumstances High adaptability to various assigned job tasks Ability to work under pressure, energetic and enthusiastic Possesses strong time management skills To apply, please click here: Not what you are looking for? Try these related job searches Jobs at Cyprus Casinos in Nicosia Customer Service jobs in Nicosia Marketing & Advertising jobs in Nicosia Communication & PR jobs in Nicosia Customer Service jobs in Cyprus

COMPANY DESCRIPTION: Cyprus Casinos is the first licensed casino operator on the island from the world-renowned MELCO Group, also bringing to Cyprus the biggest casino resort in Europe, City of Dreams Mediterranean.  Our current properties include Ayia Napa, Larnaca, Limassol, Nicosia, and Paphos. At Cyprus Casinos, as with all Melco’s Resorts worldwide, we welcome dreamers who strive for memorable customer experiences.  We have a very simple but meaningful philosophy: "HIRE ON ATTITUDE, IMAGE AND POTENTIAL; AND WE TRAIN ON SKILLS”. To date we have hired more than 800 employees and will employ more than 2,500 by 2021. Join us, be a part of Cyprus Casinos and MELCO Resorts & Entertainment where “The Future Is Ours”. POSITION SUMMARY: The Attendant, Gaming Machines will provide excellent customer service and ensures all guests receive an unique and positive experience in the Casino. The Attendant, Gaming Machines shall directly report to the Supervisor, Gaming Machines and Senior Supervisor, Gaming Machines and Duty Manager, Gaming Machines. PRIMARY RESPONSIBILITIES: Welcomes all guests of the complex, tell them about available slot machines and game rules, know the games Explains content and advantages of loyalty program to customers Creates positive corporate culture, based on Company objectives Exchanges information with Supervisors and Managers on how to improve business activities and services Creates and maintains inclusive working environment and ensures proactive teamwork with all the colleagues Bears responsibility for cash and cash equivalents stock, accurate and well-timed execution of all operations, including check of given out cash and balancing at the end of the shift Carries out financial/money transactions of customers, credit cards services Accepts, calculates, keeps and gives out cash and stock with due regard to security requirements and safe-keeping of material assets QUALIFICATIONS: Experience Ideally 1-2 years in a Casino Environment but not necessary Experience in the Hospitality Industry will be considered an advantage Education Secondary level education Skills / Competencies Greek and English conversational level is a must; any other language will be considered as a strong advantage PERSONAL COMPETENCIES: Able to work shifts in a 24/7 operation and stand for long periods of time Motivated to adapt to a dynamic, fast paced and crowded environment Is trustworthy, well presented, outgoing and self-motivated Demonstrates a high commitment to delivering results Achieves agreed objectives and accepts accountability for results Displays the highest level of integrity Presents a high commitment to improving customer service To apply, please click here: Not what you are looking for? Try these related job searches Jobs at Cyprus Casinos in Limassol Customer Service jobs in Limassol Hospitality & Hotel jobs in Limassol Latest jobs in Limassol Customer Service jobs in Cyprus