The Customer Support Representative should provide exceptional and professional service to our existing and potential clients, increase customer loyalty and boost sales. Should be responsible to provide support according to the company’s terms and conditions according to the policies and practices. To keep high service standards for our customers and company.
Requirements:
Fluent Hungarian/ Polish / Czech / Italian / German / Swedish or Finnish, speaking and writing, perfect grammar;
Business communication skills are welcomed;
Customer orientation and ability to adapt\\respond to different types of characters;
Multitasking and time management skills are essential;
Stress resistance;
Sales oriented, previous experience in sales and marketing is welcomed.
Responsibilities:
Support and provide professional customer service by means of chat, e-mail and phone;
Handle complaints, provide appropriate solutions and...