Meridian Gaming (CY) Ltd

  • Larnaca, Cyprus
27/05/2024
Full time
Meridian Gaming (CY) Ltd Limassol, Cyprus
Responsibilities Actively looking and Coordinating social Media for Meridianbet to ensure corporate communication is brand-consistent throughout all channels used by Meridianbet. Deal with Media Plan and PR TXT for promotion purposes.  General take over of the Companies Social Media.  Some Knowledge of Google ads.  Check on Influencers (find New ones and already registered ones). Create and deliver press releases, advertisements, and other marketing materials for Social Media and the image of the Company Monitor marketing performance and examine reports and make sure all social Media activities are aligned with the plans and with the global business strategy of Meridianbet Review of all communication material produced and distributed by the company. Cultivate relationships with relevant local media. Represent the company in the media Running PR campaigns and events Requirements 1+ years of professional...
23/05/2024
Full time
Meridian Gaming (CY) Ltd Limassol, Cyprus
Responsibilities: Respond to customer queries in a timely and accurate way, via phone, email, or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share it with our Product, Sales, and Marketing teams Assist in training junior Customer Support Representatives Requirements: Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help...