eBOS Technologies Ltd

Qualifications & Experience Postgraduate University degree (MSc and/or PhD) in an engineering or scientific discipline (in the Information Communication Technology, electronics, computers or electrical sectors) Minimum of 3 years of proven past experience in managing EU funded projects or similar project management area Ability to research, understand and contribute with technical R&D/R&I matters Analytical thinking, strategic planning and ability to problem solve and develop solutions Excellent organizational and time management skills Methodological research and management skills with great attention to detail. Excellent interpersonal and team working skills, fast-learner and initiative-taker  Excellent verbal, written and presentation communication skills in English language Excellent computer literacy (MS Project, MS Office, Skype, etc.)  Proven skills in producing and editing project content within a business environment...

Core Responsibilities ·        Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices ·        Support and align efforts to meet customer and business needs ·        Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results ·        Stay current with customer needs and strategies; utilizing formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings; and facilitating project meetings and presentations to all types of...

Qualifications & Experience: University Degree or Masters Degree in IT or a relevant field Minimum of 5 years’ experience as a Customer Support Specialist or similar Customer Support role. Familiarity with FinTech and RegTech industry is a plus. Excellent oral and written communication skills in both English and Greek. GCSE in English language with Grade B or above is a must. Excellent problem solving skills. Patience when handling tough cases. Ability to work with eBOS team and have a positive attitude. Experience using help desk software and remote support tools. Job Description: Respond to customer queries in a timely and accurate way, via phone, email, chat or ticketing system. Assist customers and partners when using the company’s products. Guide product users through features and functionalities. Identify customer needs and helping customers use specific features. Inform customers about new features and functionalities Conduct quality assurance to company...

Qualifications & Experience Postgraduate University degree (MSc and/or PhD) in an engineering or scientific discipline (preferably in the Information Technology sector) Minimum of 3 years of proven past experience in managing EU funded projects or similar project management area Ability to research, understand and contribute with technical R&D/R&I matters Analytical thinking, strategic planning and ability to problem solve and develop solutions Excellent organizational and time management skills Methodological research and management skills with great attention to detail. Excellent interpersonal and team working skills, fast-learner and initiative-taker  Excellent verbal, written and presentation communication skills in English language Excellent computer literacy (MS Project, MS Office, Skype, etc.)  Proven skills in producing and editing project content within a business environment Project Management Professional...