Domino's Pizza

  • Nicosia, Cyprus
Domino's Pizza Nicosia, Cyprus
23/06/2020
Part time
Customer Support Representative - Domino's Pizza Cyprus Domino’s Pizza Cyprus is a growing vibrant company, part of the dynamic Domino’s worldwide pizza chain.  We are seeking to recruit Greek and English speaking Customer Support Representatives for our newly established Call Center in Nicosia. Key Duties& Responsibilities: Assisting customers via telephone or other support channels, responding professionally to customer’s orders or inquiries and being an ambassador of the Domino’s brand. Updating customer related information on the Call Center software platforms. Resolving product or service complaints at first contract where possible by clarifying customer’s complaints; determining the cause of the complaint; selecting and explaining the best solution to resolve this; expediting correction or adjustments; following up to ensure resolution; communicating any complaints or issues via the allocated procedures and channels. Calling customers to provide...