Antelope Systems
Limassol, Cyprus
Customer Support Manager
Antelope suite of products streamlines all the operation and reporting of your business, making complicated and time-consuming operations a thing of the past. With Antelope’s CRM, Tracking and VOIP combined into one smart interface, giving you instant access to all the information you need to maximize your ROI.
We are looking for a talented and ambitious individual to manage our Support team .
Requirements:
Native English speaker level is a must
2+ years’ experience in managing customer support team with online B2B companies
Strong communication skills
Excellent computer skills; savvy with new CRM programs and MS Office (Excel)
Excellent attention to detail; accurate and efficient with data entry
Devoted to give excellent customer care
Ability and eagerness to learn new systems, tools and processes
Customer Support soft skills
Prior experience working at a help desk and IT knowledge
Strong...