Swissport Cyprus Ltd

PASSENGER SERVICES AGENTS LARNACA AIRPORT Main Responsibilities Perform passengers’ check-in Inspect and verify passenger documentation Issue boarding passes and baggage labels Manage passenger baggage processing including handling and fee calculation Perform passengers’ boarding Manage passenger flow, guide and escort passengers through airport facilities Make public address announcements as required Comply with all airport authority and carrier security requirements and Swissport policies & procedures Produce all required, work-related documentation Other passenger servicing duties as assigned YOUR PROFILE College/ University Degree or equivalent Passionate about customer service Excellent communication skills (written and verbal) in Greek & English Computer literate (Microsoft Office) Commitment to continuous improvement Self-motivated and able to work independently Attentive to...

Flight Coordinator/Dispatcher Location: Pafos Airport Job Summary Dispatchers manage the entire arrival and departure process overseeing all ground handling activities to ensure a safe working environment and achieve an on time departure. Dispatchers will deal with a variety of airline systems and represent Swissport through effective communication with flight and cabin crew at the aircraft side. The dispatchers will ensure that the aircraft departs with all passengers, baggage and cargo are accounted for. Job Responsibilities Highlight shortfalls to individuals immediately and if necessary, escalate to relevant line managers or through the safety reporting system Advise the OCC of appropriate delay allocation and communicate as required to the owning department and report any extra services supplied to the airline Ensure the Loading Team Leader adheres to the LIRF (loading plan) and any anomalies are communicated back to Load Control They will...