Epic Ltd

Site Acquisition and Legalisation Specialist The role: We are currently looking for a Site Acquisition and Legalization Specialist, who will be responsible for site acquisition, design, legalization and EMF measurements in coordination with the subcontractor that has the scope. Furthermore, to represent epic in site acquisition and legalization processes. Responsibilities:  Follows up legalisation processes via meetings with issuing authorities (Municipalities, Town Planning authorities and local community councils) Represents epic in site acquisition processes, where the involved parties can be private building owners, governmental bodies, local authorities (municipalities, community councils) and others building owners. Represents epic at meetings and surveys with the Ministry of Communications and Works Department of Electronic Communications and suggests technical modifications on new and existing radio sites to meet the requirements set for...

Drive Testing and Site Acquisition Engineer (Based in Nicosia, Cyprus) The role: We are currently looking for a Drive testing and site acquisition Engineer, who will be responsible for the planning and reporting activities related to drive testing and site acquisition processes.  Responsibilities:  Propose expansions of the radio network coverage via suitable tools and/or measurements Responsible for EPIC’s coverage tool platform to ultimately produce coverage predictions for all services provided by EPIC, both on local and a national scale Liaises and negotiates with local authorities, sites landlords, external contractors on new site acquisition and sites legalization processes Plans new radio sites structural setup Plans the hardware configuration of the radio stations Evaluates the quality of the radio network coverage through surveys and drive tests and suggests optimization actions Represents EPIC at meetings and...

Fiber Networks Engineers Epic is expanding and seeking to recruit Fiber Networks Engineers. Responsibilities: Planning and designing the Fiber deployment for the network as well as the Fiber to the Home Network under the guidance of the Fiber Networks Manager. Executing complex designs and issuing Work Order for network changes or new green field deployment. Surveying of target areas & Sites collecting GIS data Interacting with Transmission and IP teams to set up a plan for the Fiber infrastructure to support the current and the future needs of the Network. Interacting with Field Operations team, external stakeholders & contractors for the proper work scheduling for both Network Fiber Deployment and FTTH. Interacting with Customer Care / IT and Marketing teams to maintain up to date the supporting systems for customer support / customer provisioning and search availability. Maintaining up to date reports, databases and dashboards....

Customer Service Point (CSP) Representative We are currently accepting job applications for our Retail stores in all cities. This contract is on a part-time basis. The role: The CSP Representative enjoys a dynamic and high energy work environment. Responsibility to provide an outstanding customer experience in the retail store by assisting new and existing customers.  As a member of a store team, they will strive toward helping the store achieve its financial and customer service goals. Responsibilities: Promote and sell the Company’s products and services; Provide quality customer service and support to existing and prospective clients Offer efficient & effective after- sales service Assist with all functions within a retail store in compliance with epic's policies and procedures Knowledge/Education: Educated to a degree level will be an advantage At least 6 months experience in retail or another environment with a...

Software Developer The role: As a full-stack Software Developer, you will assist in the day to day design and development of new software applications and maintenance of existing software applications. The ideal candidate should be able to design, develop and customize applications. Reviews, analyzes and revises complex program issues that arise, as we’re running CRM transformation project we’re expecting vital involvement in related development and testing activities Responsibilities:  Gathering and analysis of business requirements Create, customize and integrate software applications Troubleshoot and support software systems Setup, monitor and administrate software systems Enhancing existing CRM systems performance and KPIs Experience/Knowledge: University education in a Computer Science or relevant 2+ years of hands on programming experience Strong knowledge of Java, PHP or Node.js Strong Experience on SQL...

The role: We are currently recruiting for an IP Networks Expert to join the EPIC Network team. The successful selected candidate will be responsible for the design, deployment, support and dimensioning of a cost optimized, reliable and high-performance IP Network according to the EPIC overall strategic targets. The engineer will participate in network projects (IP RAN, FTTH, IPv6 and many more) using the latest cutting-edge technologies that will boost its career path. Responsibilities:  ·        Design, deploy, support and dimension (hardware and software) of any related Layer 2 and Layer 3 Network in EPIC’s Infrastructure. This includes the ISP Backbone Network, the Mobile Network, the xDSL and FTTH Networks and the Enterprise Network Infrastructure. ·        Internal and External Customer Support. ·        Design, deploy and support the...

Pre-Sales Engineers Epic is seeking to recruit  ambitious and energetic professionals to join its business Pre-sales team in Limassol and Nicosia. Responsibilities:  To interface and consult with customers to understand their needs and gather requirements for preparing a technical proposal for their telecommunication and IT services. To design, document and present complex business telecommunications solutions to customers, based on epic portfolio of mobile and fixed products and services To assist the customers in planning & implementing moving their services to Epic To assist epic Business Account Managers to prepare and send technical solutions to customers Assist the existing members of the team in the project management of the complex delivery of fixed & mobile services.  Experience/Knowledge: Electrical/Electronic/Computer Engineering Degree preferably with specialization in Telecommunications 2 years’...

The role: We are currently looking for a talented Billing Engineer. The successful candidate will be responsible for Billing System and related integrations with surrounding revenue management systems Responsibilities:  Analysis and implementation of new business/finance requirements Production support for billing system Handle migration project to new billing system Handle billing related activities within BSS transformation project Work with existing/new systems vendors for production support and new requirements implementation Managing bill cycles and related billing activities to secure quality and timing invoices Maintaining system stability and agreed team SLAs Handle required integrations with surrounding systems Experience/Knowledge: At least 4 years of software development experience Proved experience in SQL or PLSQL Knowledge of NoSQL DBs (MongoDB) will be an advantage Fluency in English is mandatory...

Epic is seeking to recruit an ambitious and energetic professional to join its business Pre-sales team in Limassol. Responsibilities:  ·      To interface and consult with customers to understand their needs and gather requirements for preparing a technical proposal for their telecommunication and IT services. ·      To design, document and present complex business telecommunications solutions to customers, based on epic portfolio of mobile and fixed products and services ·      To assist the customers in planning & implementing moving their services to Epic ·      To assist epic Business Account Managers to prepare and send technical solutions to customers ·      Assist the existing members of the team in the project management of the complex delivery of fixed & mobile services. Experience/Knowledge:...