Epic Ltd

The role: We are seeking to recruit a Communication and Public Relations Coordinator who will be responsible for assisting in the execution of the company’s communication strategy, including various marketing, promotions and public relations activities. Responsibilities: ·       Assist in the development and implementation of a communications strategy ·       Participate in the planning and execution of advertising and promotional campaigns to increase sales of products and services ·       Inspect layouts and advertising copy and edit scripts, audio and videos and other promotional material for adherence to specifications ·       Develop, write and edit marketing and communications content and direct creative execution to provide a consistent, targeted, and impactful message...

The role: We are looking for a positive and responsible Receptionist for our Headquarter Office. Duties of the Receptionist include assisting in our company’s administrative activities and performing duties of Receptionist. Responsibilities:  Welcoming and supporting all visitors Managing the reception area to ensure effective telephone and mail communications both internally and externally Write and process email, correspondence memos, letters, faxes and other requested documentation Assisting with Purchase Orders, invoices, cheques’ distribution and transportation documents Responsible for travelling arrangements Contributes to team effort by accomplishing related tasks as needed Support organization of important meetings and events Experience/Knowledge: One-year proven experience in general secretarial and administrative skills will be considered an advantage High School degree; relevant college certification...

We are currently looking for a talented CRM and Integrations Manager for our head offices in Nicosia, Cyprus. As an CRM and Integrations Manager, you will be in charge of managing the CRM and Integrations Section, which is responsible for managing the CRM, ERP, Order Management, Middleware and provisioning systems as well as having the key role in running transformation project for related systems based on latest technology and architecture in terms of Open source software as well as Microservices and DevOps concepts. Core purpose of the Job: Manages the workflow within the Section, the distribution of work between resources for system/application integrations Working and a product owner for Postpaid segment requirements for new CRM Leading technical aspects of legacy systems integration with new CRM Responsible for the analysis, design, development, deployment and support of CRM, ERP, Order Management, Middleware and provisioning systems as well as related internal and...

Position Overview: We are currently looking for experienced Business Sales Account Manager, to join our Business Sales team in Limassol and Paphos regions. The job will involve developing and maintaining professional relationships with existing and prospective Business customers. Job responsibilities: Establish relationships with new customers and secure contracts that achieve assigned sales quotas and targets. Sell Company products and services to existing customers by proactively or reactively promoting new products and services. Organize meetings, presentations and demonstrations to Business customers promoting epic services. Be a positive representative of the company and its brand in the marketplace. Understanding the customer needs, applying company expertise in telecom business and providing the appropriate solution for client needs within our products and services portfolio. Maintain up to date knowledge of EPIC products and services and how they can be...

The role: We are currently looking for a talented Billing Senior Engineer. The successful candidate will be responsible for Billing System and related integrations with surrounding revenue management systems. Responsibilities:  ·      Analysis and implementation of new business/finance requirements ·      Production support for billing system ·      Handle migration project to new billing system ·      Handle billing related activities within BSS transformation project ·      Work with existing/new systems vendors for production support and new requirements implementation ·      Managing bill cycles and related billing activities to secure quality and timing invoices ·      Maintaining system stability and agreed team SLAs...

Business Sales Account Manager We are currently looking for an experienced Business Sales Account Manager, to join our Business Sales team in Limassol. The job will involve developing and maintaining professional relationships with existing and prospective Business customers. Job Responsibilities: Establish relationships with new customers and secure contracts that achieve assigned sales quotas and targets. Sell Company products and services to existing customers by proactively or reactively promoting new products and services. Organize meetings, presentations and demonstrations to Business customers promoting epic services. Be a positive representative of the company and its brand in the marketplace. Understanding the customer needs, applying company expertise in telecom business and providing the appropriate solution for client needs within our products and services portfolio. Maintain up to date knowledge of EPIC products and services and how...

The role: We are currently accepting job applications for our Retail stores in Pafos, Nicosia and Larnaka. The job is on a part-time contract basis. The CSP Representative enjoys a dynamic and high energy work environment. Responsibility to provide an outstanding customer experience in the retail store by assisting new and existing customers.  As a member of a store team, they will strive toward helping the store achieve its financial and customer service goals. Responsibilities: Promote and sell the Company’s products and services; Provide quality customer service and support to existing and prospective clients Offer efficient & effective after- sales service Assist with all functions within a retail store in compliance with epic's policies and procedures Knowledge/Education: Educated to a degree level will be an advantage At least 6 months experience in retail or another environment with a strong customer focus will...

The role: We are currently recruiting for an IP Networks Expert to join the EPIC Network team. The successful selected candidate will be responsible for the design, deployment, support and dimensioning of a cost optimized, reliable and high-performance IP Network according to the EPIC overall strategic targets. The engineer will participate in network projects (IP RAN, FTTH, IPv6 and many more) using the latest cutting-edge technologies that will boost its career path. Responsibilities:  ·        Design, deploy, support and dimension (hardware and software) of any related Layer 2 and Layer 3 Network in EPIC’s Infrastructure. This includes the ISP Backbone Network, the Mobile Network, the xDSL and FTTH Networks and the Enterprise Network Infrastructure. ·        Internal and External Customer Support. ·        Design, deploy and support the...

Epic is seeking to recruit an ambitious and energetic professional to join its business Pre-Sales team. Responsibilities:  Manage a group of presales engineers who provide: Technical solutions to epic business customers Consult business sales team members on complex solutions Co-ordinate service delivery of complex solutions (internally and externally) Create and maintain a network of Local and International Business Partners Managing operational issues, identifying solution options, liaising with technical departments and key suppliers. Data managing of costs and all key activities to meet agreed deadlines and ensure timely tender bid submissions Liaise with Marketing and Technical teams for new product development Manage Large Tenders from Governmental Site and or customers directly Experience/Knowledge: Electrical/Electronic/Computer Engineering Degree preferably with specialization in Telecommunications 3 years’ experience in IT/Telecommunications field...

As a full-stack Software Developer, you will assist in the day to day design and development of new software applications and maintenance of existing software applications. The ideal candidate should be able to design, develop and customize applications. Reviews, analyses and revises complex program issues that arise, as we’re running CRM transformation project we’re expecting vital involvement in related development and testing activities. Responsibilities:  •   Gathering and analysis of business requirements •   Create, customize and integrate software applications •   Troubleshoot and support software systems •   Setup, monitor and administrate software systems •   Enhancing existing CRM systems performance and KPIs   Experience/Knowledge: •   University education in a Computer Science or relevant...